Privacy policy
1. Data controller
easylog Soluciones Tecnológicas S.L. · Tax ID B-85917367 · Avenida del Mediterráneo, 44D, 28007 Madrid, Spain · hello@easylog.es · +34 902 504 484.
2. Data we process
The data you give us in the form or by email: name, company, email, phone, country and message; for job applications, the data in your CV. Also technical data needed to secure the form (IP address and browser signals). We do not process special categories of data or make automated decisions with legal effects.
3. Purposes, legal basis and retention
| Purpose | Legal basis | Retention |
|---|---|---|
| Answer enquiries and demo requests via the form or email | Pre-contractual steps at your request (Art. 6(1)(b) GDPR) and consent (Art. 6(1)(a)) | Until the request is resolved; without follow-up, max. 24 months |
| Send commercial information about easylog products and events | Express consent, withdrawable at any time (Art. 6(1)(a) GDPR and Art. 21 LSSI-CE) | Until you withdraw consent |
| Manage job applications (CVs) | Consent when sending your CV (Art. 6(1)(a) GDPR) | 12 months from receipt |
| Site security and spam/fraud prevention on the form | Legitimate interest in protecting the site (Art. 6(1)(f) GDPR) | Technical logs for up to 30 days |
| Customer relationship and support (support portal and email) | Performance of contract (Art. 6(1)(b) GDPR) | For the contract term and subsequent legal periods |
Fields marked * are required to handle your request. Commercial communications are only sent if you tick the corresponding box, which is not pre-ticked.
4. Recipients and processors
We do not share your data with third parties unless legally required. We rely on providers acting as processors under contracts compliant with Art. 28 GDPR:
| Provider | Location / safeguards |
|---|---|
| IONOS SE (web hosting) | European Union |
| Microsoft Ireland Operations Ltd. (Microsoft 365 email) | EU; possible transfers to the US covered by the EU-U.S. Data Privacy Framework and standard contractual clauses |
| Cloudflare, Inc. (Turnstile anti-spam check on the form) | US, covered by the EU-U.S. Data Privacy Framework and standard contractual clauses |
5. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw consent at any time without affecting prior lawful processing, by writing to hello@easylog.es with the subject “Data protection”. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
6. Security and minors
We apply appropriate technical and organisational measures (HTTPS encryption, access control, anti-spam protection). This site is aimed at professionals and companies; we do not knowingly collect data from children under 14.
7. Changes
We may update this policy to reflect legal or service changes. The last update date is shown below.
Last updated: November 2026.